One of my recommenders did not receive an email or is having trouble accessing the online recommendation system. What should they do?
Once you enter your recommender’s information (including email address) and select “Send to Recommender,” an email is automatically generated and sent to them. If your recommender does not receive the email, it is possible that their email provider is blocking the email. Make sure they check their junk/spam folders. You may try resending the email or excluding the recommender and adding them again with a different email address.
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